Good day,
I know y'all are probability getting tired of these emails.
The updates are scheduled for July 2nd, 2020 12:00PM (GMT-5) https://www.timeanddate.com/worldclock/usa/houston

A number of things is taking place.
·         Upgrading our network
·         Our own ASN: AS398355 https://bgp.he.net/AS398355 (Might take a few days to show our carriers/routes.)
·         Server/network updates

 

Total down time should be about an hour or less.
Please keep an eye on our Twitter/Discord for updates.

 

~Josh

(Story Time): So the whole reason for the updates/upgrades not working last Friday is due to FedEx. There was new equipment coming in. Funny part is they delivered one of the items but not the other. Both were shipped from the same company at the same time. So waited till Monday (of this week). FedEx mentioned that the DataCenter was closed. I am guessing that it was due to a new driver or something and had seen the closed gates into the facility. Not knowing to use the call box to get in. All equipment finally got in today (Tuesday) and is already mostly configured. Thank you everyone for putting up with these constant notifications. If there is anything we can do to make the service better please feel free to put in a ticket or an email to us via our contact page.



Tuesday, June 30, 2020

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